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  1. shimaa samir
  2. Solutions
  3. Wednesday, 17 June 2020
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HI I bought your template! after i install the quickstart packages on my local host ,and i found it is a blank website no images and the size of top contact info is very big , can i get the template like i see in themeforset demo ? and can i Know the php version i should put my wamp server in it to suitable that template?
Accepted Answer
Chris
Support Ninja
Accepted Answer Pending Moderation
Hi,

I will need to check the website in order to find the issue, it's hard to figure out from images. If you have no public server option then check here, maybe it will help you figure out the issue: https://windstripethemes.com/using-browsers-developer-tools-for-customizing/
At a first look, I would say you inserted a new addon in the top bar...sp page builder addons have a predefined margin bottom of 30px, you need to remove that.

The images from the demo are only for demo purposes, in the pack you receive they are replaced by placeholders, we have stated that in our demo's presentation page:
"Images & Mockups:

All images are just used for preview purpose only and NOT included in the final purchase files."
Responses (4)
Chris
Support Ninja
Accepted Answer Pending Moderation
Hi,

I will need to have access to the website in order to check why it is a blank pange.
Please try reinstalling. The template should work on php versions 5.6+, I would recommend trying on 7.1.
And please enable errors display, a blank page usually means a php error.
  1. 4 weeks ago
  2. Solutions
  3. # 1
shimaa samir
Registered User
Accepted Answer Pending Moderation
thank you for your answer
the file contain pictures clearify my question about upper top contact info and slider
thanks in advance
Attachments (1)
  1. 3 weeks ago
  2. Solutions
  3. # 2
shimaa samir
Registered User
Accepted Answer Pending Moderation
hi
ok , i'ii see it.
thank you
  1. 3 weeks ago
  2. Solutions
  3. # 3
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